8 Things We Hate about I.T.

Released on by Susan Cramm
preview-18

  • 8 Things We Hate about I.T. Book Detail

  • Author : Susan Cramm
  • Release Date : 2010
  • Publisher : Harvard Business Press
  • Genre : Business enterprises
  • Pages : 203
  • ISBN 13 : 1422131661
  • File Size : 42,42 MB
DOWNLOAD BOOK

8 Things We Hate about I.T. by Susan Cramm PDF Summary

Book Description: Why can't operational managers ever get what they really want from IT? Why is the relationship so fraught with frustration from all parties? IT managers and business leaders simply don't understand each other, the way they think, the pressures they face, and the goals they are trying to achieve. Enter Susan Cramm, the prospective Deborah Tannen of the Business-IT relationship. - Personality-wise, if men are from Mars and women are from Venus, then the IT people are from Microsoft and their business partners are from Apple - In spite of great effort to become more business-smart, line and IT managers have very different backgrounds and experiences which make it difficult to communicate what they do and why and how they do it - Different pressures and incentives further increase the difficulty of forming positive IT-business relationships. While line managers need to "get 'er done now" to support the needs of their function or units (or pay the price in terms of near term business results and bonuses), IT managers need to "get 'er done right" to support the longer term needs of the enterprise (or pay the price in terms of fragmented, fragile systems.) The key to reconciling these and other differences is to figure out how to manage the paradox. If you want to get what you want from IT, you need to shift your perspective and look through the eyes of your IT partners. Doing so will allow you to develop a single version of "truth" and give you the insight necessary to change the relationship for the better. Similarly, this book will help dispel the notion that managers can "hand off" their IT responsibility to the IT organization and will provide the tools to incorporate the management of IT into their daily leadership agenda and repertoire. Business leaders should assume accountability for IT, much as they have assumed accountability for the management of the financial and human resource asset, and build the necessary capabilities into their organization. The core ideas in this book also promise to have applicability to managing other relationships between business units and specialized service providers. Think supply-chain management, or better yet, graphic design.

Disclaimer: www.yourbookbest.com does not own 8 Things We Hate about I.T. books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

8 Things We Hate about I.T.

8 Things We Hate about I.T.

File Size : 97,97 MB
Total View : 2465 Views
DOWNLOAD

Why can't operational managers ever get what they really want from IT? Why is the relationship so fraught with frustration from all parties? IT managers and bus

Trust and Partnership

Trust and Partnership

File Size : 94,94 MB
Total View : 331 Views
DOWNLOAD

Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tid

I Hate Everyone

I Hate Everyone

File Size : 44,44 MB
Total View : 1705 Views
DOWNLOAD

In spare, poignant, direct prose, I Hate Everyone paints a nuanced and honest portrait of the complex emotional lives of children. "I hate everyone." In your wo