A Risk-Benefit Perspective on Early Customer Integration

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  • A Risk-Benefit Perspective on Early Customer Integration Book Detail

  • Author : Christoph Kausch
  • Release Date : 2007-08-02
  • Publisher : Springer Science & Business Media
  • Genre : Business & Economics
  • Pages : 253
  • ISBN 13 : 379081962X
  • File Size : 11,11 MB

A Risk-Benefit Perspective on Early Customer Integration by Christoph Kausch PDF Summary

Book Description: Customer integration in the early innovation phase, considered the method of choice in theory and practice, has shown unexpected side effects that may even outweigh its recognized advantages. As a result, management needs to be able to assess in advance whether the involvement of customers will add overall value to an innovation project. This book develops a mathematical formula to support this decision.

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