Essentials of Fire Department Customer Service

Released on by Alan V. Brunacini
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  • Essentials of Fire Department Customer Service Book Detail

  • Author : Alan V. Brunacini
  • Release Date : 1996
  • Publisher : Fire Protection Publication
  • Genre : Fire departments
  • Pages : 0
  • ISBN 13 : 9780879391270
  • File Size : 46,46 MB
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Essentials of Fire Department Customer Service by Alan V. Brunacini PDF Summary

Book Description: Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.

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