Analysis of Communication Networks: Call Centres, Traffic and Performance

Released on by David R. McDonald
preview-18

  • Analysis of Communication Networks: Call Centres, Traffic and Performance Book Detail

  • Author : David R. McDonald
  • Release Date : 2000
  • Publisher : American Mathematical Soc.
  • Genre : Mathematics
  • Pages : 210
  • ISBN 13 : 0821819917
  • File Size : 99,99 MB
DOWNLOAD BOOK

Analysis of Communication Networks: Call Centres, Traffic and Performance by David R. McDonald PDF Summary

Book Description: This volume consists of the proceedings of the Workshop on Analysis and Simulation of Communication Networks held at The Fields Institute (Toronto). The workshop was divided into two main themes, entitled "Stability and Load Balancing of a Network of Call Centres" and "Traffic and Performance". The call centre industry is large and fast-growing. In order to provide top-notch customer service, it needs good mathematical models. The first part of the volume focuses on probabilistic issues involved in optimizing the performance of a call centre. While this was the motivating application, many of the papers are also applicable to more general distributed queueing networks. The second part of the volume discusses the characterization of traffic streams and how to estimate their impact on the performance of a queueing system. The performance of queues under worst-case traffic flows or flows with long bursts is treated. These studies are motivated by questions about buffer dimensioning and call admission control in ATM or IP networks. This volume will serve researchers as a comprehensive, state-of-the-art reference source on developments in this rapidly expanding field.

Disclaimer: www.yourbookbest.com does not own Analysis of Communication Networks: Call Centres, Traffic and Performance books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

Networking - ICN 2001

Networking - ICN 2001

File Size : 83,83 MB
Total View : 5378 Views
DOWNLOAD

This book constitutes, together with its compagnion LNCS 2093,the refereed proceedings of the First International Conference of Networking, ICN 2001, held in Co