Applying Quality Management in Healthcare

Applying Quality Management in Healthcare

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Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concep

Healthcare Quality Management

Healthcare Quality Management

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Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world

Crossing the Quality Chasm

Crossing the Quality Chasm

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Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research f

Applying Quality Management in Healthcare

Applying Quality Management in Healthcare

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"This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore an