Biff

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  • Biff Book Detail

  • Author : Bill Eddy
  • Release Date : 2011-05
  • Publisher : Unhooked Books
  • Genre : Business & Economics
  • Pages : 158
  • ISBN 13 : 1936268353
  • File Size : 68,68 MB

Biff by Bill Eddy PDF Summary

Book Description: This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere. 158 pp.

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