CRM Fundamentals

preview-18
  • CRM Fundamentals Book Detail

  • Author : Scott Kostojohn
  • Release Date : 2011-12-13
  • Publisher : Apress
  • Genre : Computers
  • Pages : 244
  • ISBN 13 : 1430235918
  • File Size : 98,98 MB

CRM Fundamentals by Scott Kostojohn PDF Summary

Book Description: CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfully—including identifying goals, lining up the right people, planning projects, choosing software packages and consultants, managing the initial CRM implementation, and maintaining and evolving the program over time. Written by senior CRM consultants, CRM Fundamentals includes plenty of detailed, useful advice to help you get the most value from your CRM investments and to avoid common pitfalls associated with CRM.

Disclaimer: www.yourbookbest.com does not own CRM Fundamentals books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

CRM Fundamentals

CRM Fundamentals

File Size : 14,14 MB
Total View : 6965 Views
DOWNLOAD

CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiat

Social Customer Relationship Management

Social Customer Relationship Management

File Size : 59,59 MB
Total View : 3766 Views
DOWNLOAD

Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed. This book explores how social media