Customer Experience Innovation

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  • Customer Experience Innovation Book Detail

  • Author : Robert Dew
  • Release Date : 2018-08-13
  • Publisher : Emerald Group Publishing
  • Genre : Business & Economics
  • Pages : 232
  • ISBN 13 : 1787547876
  • File Size : 83,83 MB

Customer Experience Innovation by Robert Dew PDF Summary

Book Description: This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.

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Customer Experience Innovation

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This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small compan

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The individual consumer now wields more power than ever before, with increased exposure to global cultures and media. This means that customer perception is now