Customer Loyalty PDF book is popular Business & Economics book written by Jill Griffin. The book was released by Jossey-Bass on 1997-06-26 with total hardcover pages 260. Fast download link is given in this page, you could read Customer Loyalty by Jill Griffin in PDF, epub and kindle directly from your devices.
Studies show that customer satisfaction does not equate with continued sales--it is the "loyal" customer who resists the competitor's tempting offers. This prag
How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates;
A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful c
Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented custome
Amidst a wealth of products and services, customers are hearing one message more consistently than ever before: "Buy from us...or not...your business isn't that
