Dancing with the Customer

Released on by Paul Dorrian
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  • Dancing with the Customer Book Detail

  • Author : Paul Dorrian
  • Release Date : 2011-06-27
  • Publisher : Penguin Random House South Africa
  • Genre : Business & Economics
  • Pages : 189
  • ISBN 13 : 141520361X
  • File Size : 48,48 MB
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Dancing with the Customer by Paul Dorrian PDF Summary

Book Description: We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.

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