How to Manage Problem Employees

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There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality a

Handling the Difficult Employee

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Sooner or later every supervisor must deal with a difficult employee. This book helps managers understand why performance problems occur, and how to resolve the

The Complete Idiot's Guide to Dealing with Difficult Employees

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Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways emp

Bad Apples

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Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of

Managing the Unmanageable

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In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for