Transforming Performance Measurement

Released on by Dean Spitzer
preview-18

  • Transforming Performance Measurement Book Detail

  • Author : Dean Spitzer
  • Release Date : 2007-02-09
  • Publisher : AMACOM
  • Genre : Business & Economics
  • Pages : 312
  • ISBN 13 : 0814430090
  • File Size : 62,62 MB
DOWNLOAD BOOK

Transforming Performance Measurement by Dean Spitzer PDF Summary

Book Description: It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Disclaimer: www.yourbookbest.com does not own Transforming Performance Measurement books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

Transforming Performance Measurement

Transforming Performance Measurement

File Size : 23,23 MB
Total View : 5093 Views
DOWNLOAD

It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a wh

SuperMotivation

SuperMotivation

File Size : 63,63 MB
Total View : 2914 Views
DOWNLOAD

Surveys show that 73% of workers are less motivated than they used to be, and 84% could perform significantly better if they wanted to. Perhaps most shocking of

Ex-Gay Research

Ex-Gay Research

File Size : 10,10 MB
Total View : 4105 Views
DOWNLOAD

Defenders and critics of the controversial Spitzer study analyze its methodologies and findings In 2001, Robert L. Spitzer, MD, presented his study on sexual co

The Naked Corporation

The Naked Corporation

File Size : 51,51 MB
Total View : 7232 Views
DOWNLOAD

Welcome to the world of the naked corporation. Transparency is revolutionizing every aspect of our economy and its industries and forcing firms to rethink their

The Politics of Gun Control

The Politics of Gun Control

File Size : 77,77 MB
Total View : 8873 Views
DOWNLOAD

"This book is the classic work on the tumultuous national gun debate in the US. The eighth edition brings together the latest research in gun politics, policy,