Delivering Successful IT-enabled Business Change

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  • Delivering Successful IT-enabled Business Change Book Detail

  • Author : Great Britain: National Audit Office
  • Release Date : 2006-11-17
  • Publisher : The Stationery Office
  • Genre : Political Science
  • Pages : 88
  • ISBN 13 : 0102943710
  • File Size : 14,14 MB

Delivering Successful IT-enabled Business Change by Great Britain: National Audit Office PDF Summary

Book Description: This is a companion volume to the main NAO report (HCP 33-I, session 2006-07, ISBN 0102942323) and it contains details of 24 case studies which form the basis of the NAOs analysis of factors that contribute to successful delivery of IT-enabled programmes and projects which have achieved tangible benefits for citizens and taxpayers. Drawn from the public and private sectors in the UK and overseas, these case studies include: i) the Department for Work and Pensions Payment Modernisation Programme which cost £824 million and has transformed the payment of benefits and pensions through direct bank payments; ii) the Oyster electronic smartcard introduced by Transport for London in 2003 and a capital cost of £40 million; and iii) from the private sector, the UK trade associations chip and PIN programme at a cost of £1.1 billion.

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