Field Guide to the Difficult Patient Interview

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  • Field Guide to the Difficult Patient Interview Book Detail

  • Author : Frederic W. Platt
  • Release Date : 1999
  • Publisher :
  • Genre : Medical
  • Pages : 232
  • ISBN 13 :
  • File Size : 77,77 MB

Field Guide to the Difficult Patient Interview by Frederic W. Platt PDF Summary

Book Description: Presents practical strategies for handling difficult patient interviews. The book discusses a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatization, HMO issues, the patient who brings the Internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. The presentation includes boxed lists of key points, samples of real-life physician-patient dialogue, and illustrations showing body language and other non-verbal communications.

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