Understanding, Managing and Implementing Quality

Released on by Jiju Antony
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  • Understanding, Managing and Implementing Quality Book Detail

  • Author : Jiju Antony
  • Release Date : 2002-09-06
  • Publisher : Routledge
  • Genre : Business & Economics
  • Pages : 258
  • ISBN 13 : 1134596154
  • File Size : 42,42 MB
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Understanding, Managing and Implementing Quality by Jiju Antony PDF Summary

Book Description: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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