E-Services

Released on by Heiner Evanschitzky
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  • E-Services Book Detail

  • Author : Heiner Evanschitzky
  • Release Date : 2007-11-18
  • Publisher : Springer Science & Business Media
  • Genre : Business & Economics
  • Pages : 198
  • ISBN 13 : 3835096141
  • File Size : 56,56 MB
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E-Services by Heiner Evanschitzky PDF Summary

Book Description: The volume presents the best papers of the special issue ‘E-Services’ of the Journal of Value Chain Management. A group of well-known authors from around the world discuss the state-of-the-art of the research and development in various aspects of ‘E-Services’ including E-Commerce, international aspects of electronic services, growth through E-Services, satisfaction and loyalty in electronic markets, and service engineering.

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