ITIL® 4 – A Pocket Guide

preview-18
  • ITIL® 4 – A Pocket Guide Book Detail

  • Author : Jan van Bon
  • Release Date : 2019-04-30
  • Publisher : Van Haren
  • Genre : Architecture
  • Pages : 141
  • ISBN 13 : 9401804400
  • File Size : 84,84 MB

ITIL® 4 – A Pocket Guide by Jan van Bon PDF Summary

Book Description: The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.

Disclaimer: www.yourbookbest.com does not own ITIL® 4 – A Pocket Guide books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

Best Practice for Security Management

Best Practice for Security Management

File Size : 88,88 MB
Total View : 2382 Views
DOWNLOAD

Security Management is the process of managing a defined level of security on information and IT services. Included is managing the reaction to security inciden

The ISM method Version 3

The ISM method Version 3

File Size : 16,16 MB
Total View : 8625 Views
DOWNLOAD

This book describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more ef

ITIL® 4 – A Pocket Guide

ITIL® 4 – A Pocket Guide

File Size : 79,79 MB
Total View : 6483 Views
DOWNLOAD

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years t

Foundations of ITIL® V3

Foundations of ITIL® V3

File Size : 49,49 MB
Total View : 3460 Views
DOWNLOAD

Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic gu