Controlling the Costs of Conflict

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  • Controlling the Costs of Conflict Book Detail

  • Author : Karl A. Slaikeu
  • Release Date : 2012-07-16
  • Publisher : John Wiley & Sons
  • Genre : Business & Economics
  • Pages : 253
  • ISBN 13 : 1118502779
  • File Size : 39,39 MB

Controlling the Costs of Conflict by Karl A. Slaikeu PDF Summary

Book Description: Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.

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