Leadership As Emotional Labour

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This book considers the ways in which the need to show (or hide) particular emotions translate into job roles - specifically those of leaders or managers - wher

Leadership as Emotional Labour

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Even if we don’t realise it, most of us are now familiar with the idea of ‘emotional labour’; that ‘service with a smile’ which everyone from cabin cr

Leadership As Emotional Labour

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This book considers the ways in which the need to show (or hide) particular emotions translate into job roles - specifically those of leaders or managers - wher

Emotions and Leadership

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This volume of Research on Emotion in Organizations contributes to the ongoing research on emotions within organizational leadership through a three-level analy

Emotional Labor in the 21st Century

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This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional lab