Living Service ePub

Released on by Marc Silvester
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  • Living Service ePub Book Detail

  • Author : Marc Silvester
  • Release Date : 2012-12-27
  • Publisher : Pearson UK
  • Genre : Business & Economics
  • Pages : 189
  • ISBN 13 : 0273747266
  • File Size : 29,29 MB
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Living Service ePub by Marc Silvester PDF Summary

Book Description: Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota’s lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.

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Living Service ePub

Living Service ePub

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Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapt