Managing Disagreement Constructively. Conflict Management in Organizations. A Practical Guide for Constructive Conflict Management

Released on by Herbert S. Kindler
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  • Managing Disagreement Constructively. Conflict Management in Organizations. A Practical Guide for Constructive Conflict Management Book Detail

  • Author : Herbert S. Kindler
  • Release Date : 1988
  • Publisher :
  • Genre :
  • Pages : 90
  • ISBN 13 : 9781560521792
  • File Size : 62,62 MB
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Managing Disagreement Constructively. Conflict Management in Organizations. A Practical Guide for Constructive Conflict Management by Herbert S. Kindler PDF Summary

Book Description: The constructive handling of disagreements is central to personal satisfaction and organisational effectiveness. Improved skills in managing interpersonal differences, will enrich readers work, relationships and careers. This book is designed to help readers: * anticipate and prevent destructive conflict * deal with disagreement before it erupts out of control * encourage the expression of differences when confronting them would be beneficial * manage disagreement with more skill and assurance Table of contents: * Introduction * Guiding principles * Overview of the managing disagreement process * Step 1 Diagnosis (clarify critical issues, identify stakeholders, assess likely sources of disagreement) * Step 2 Planning (recognize your patterns, minimise pitfalls, plan your strategy) * Step 3 Preparation (problem solve, practice) * Step 4 Implementation (carry out the plan, evaluate outcomes, follow-up) * Reflection (process and nine strategic styles for managing differences * Summary review.

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