Managing Upside Down

Released on by Tom Chappell
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  • Managing Upside Down Book Detail

  • Author : Tom Chappell
  • Release Date : 1999-08-01
  • Publisher :
  • Genre : Business & Economics
  • Pages : 220
  • ISBN 13 : 9780756751203
  • File Size : 79,79 MB
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Managing Upside Down by Tom Chappell PDF Summary

Book Description: In 1970, Tom & Kate Chappell started Tom's of Maine on a $5,000 loan. Today their family-run personal care co. does more than $30 mill. in sales annually. Chappell offers his perspective on one of America's most extraordinary success stories. He shares the methods & principles that have allowed Tom's of Maine to thrive & that can be applied to any bus. He has achieved rapid growth & profitability by "managing upside down," or, focusing on social values & environ'l. respect to increase customer satisfaction -- & the bottom line. There are 7 steps to these unconventional tactics. They form the basis for a new model of leadership, where employees & the environ. thrive alongside a companies growth.

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