Who's Your Gladys? PDF book is popular Business & Economics book written by Marilyn SUTTLE. The book was released by AMACOM Div American Mgmt Assn on 2009-09-09 with total hardcover pages 242. Fast download link is given in this page, you could read Who's Your Gladys? by Marilyn SUTTLE in PDF, epub and kindle directly from your devices.
Every customer-oriented business has its own Gladys—someone who demands more than most companies are able or willing to give, one who pushes front-line servic
It takes a certain something extra to build lasting customer relationships and handle challenging service situations with care. That's why this activity book wa
The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer s
A quotable reference for anyone interested in learning the ins and outs of business or starting their own. More than one million people in the United States tak
Do you want to be a remarkable team member? Does every leader choose you to be part of their team? Does your track record confirm that wherever you work, your t
