Outsourcing and Offshoring Business Services

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  • Outsourcing and Offshoring Business Services Book Detail

  • Author : Leslie P. Willcocks
  • Release Date : 2017-07-25
  • Publisher : Springer
  • Genre : Computers
  • Pages : 656
  • ISBN 13 : 3319526510
  • File Size : 50,50 MB

Outsourcing and Offshoring Business Services by Leslie P. Willcocks PDF Summary

Book Description: Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

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What's this India Business?

What's this India Business?

File Size : 36,36 MB
Total View : 8008 Views
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Paul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused

Offshoring of Services

Offshoring of Services

File Size : 93,93 MB
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Much attention has focused on the offshoringÓ of services to lower-wage locations abroad. Offshoring generally refers to an org. purchase of goods or services