Creating Public Value
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A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what publ
A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what publ
Mark H. Moore’s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unreso
This text provides a concise and internationalized restatement of the public value approach, an assessment of its impact to date - in theory and practice - and
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to
This open access book presents case studies of twelve organisations which the public have come to view as institutions. From the BBC to Doctors Without Borders,