Quality Management

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A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and use

Quality Management

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An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.

The ASQ Certified Manager of Quality/Organizational Excellence Handbook

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This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of manageme

Quality Management for Organizational Excellence

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This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include

Organizational excellence through total quality management [electronic resource]

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About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader