Quality Without Tears

Released on by Philip B. Crosby
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  • Quality Without Tears Book Detail

  • Author : Philip B. Crosby
  • Release Date : 1984
  • Publisher :
  • Genre : Medical care
  • Pages : 228
  • ISBN 13 : 9780071002004
  • File Size : 41,41 MB
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Quality Without Tears by Philip B. Crosby PDF Summary

Book Description:

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One of the founders of the "quality" movement in America introduces the concept of "completeness"--the idea that a successful corporation is a cohesive unit who

Quality is Free

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File Size : 90,90 MB
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"Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, app