Rethinking Performance Measurement

Released on by Marshall W. Meyer
preview-18

  • Rethinking Performance Measurement Book Detail

  • Author : Marshall W. Meyer
  • Release Date : 2003-01-09
  • Publisher : Cambridge University Press
  • Genre : Business & Economics
  • Pages : 218
  • ISBN 13 : 1139436074
  • File Size : 37,37 MB
DOWNLOAD BOOK

Rethinking Performance Measurement by Marshall W. Meyer PDF Summary

Book Description: Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.

Disclaimer: www.yourbookbest.com does not own Rethinking Performance Measurement books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

Rethinking Performance Measurement

Rethinking Performance Measurement

File Size : 95,95 MB
Total View : 7209 Views
DOWNLOAD

Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure

Transforming Performance Measurement

Transforming Performance Measurement

File Size : 70,70 MB
Total View : 6603 Views
DOWNLOAD

Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the cruci

Transforming Performance Measurement

Transforming Performance Measurement

File Size : 43,43 MB
Total View : 9578 Views
DOWNLOAD

You can't improve performance in an organization without measurement---but how you measure matters. Traditional measurement systems can create dysfunction and d