Dealing with Difficult People PDF book is popular Business & Economics book written by Roy C. Lilley. The book was released by Kogan Page Publishers on 2006 with total hardcover pages 164. Fast download link is given in this page, you could read Dealing with Difficult People by Roy C. Lilley in PDF, epub and kindle directly from your devices.
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult peopl
Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and
A practical guide to the implementation of the new General Medical Services contract and how it will work in practice. Written in an interactive, workbook style
Roy Lilley, creator of the best selling Tool Kit series for the NHS, has produced his personal A-Z of management topics. It covers key issues for today's manage
When inspectors said thousands of care home residents were being given the wrong medication - the image of a grotty, poorly run nursing home reared its stereoty
