The Service Catalog

Released on by Mark O'Loughlin
preview-18

  • The Service Catalog Book Detail

  • Author : Mark O'Loughlin
  • Release Date : 2010-07-13
  • Publisher : Van Haren
  • Genre : Architecture
  • Pages : 177
  • ISBN 13 : 9087535724
  • File Size : 70,70 MB
DOWNLOAD BOOK

The Service Catalog by Mark O'Loughlin PDF Summary

Book Description: The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.

Disclaimer: www.yourbookbest.com does not own The Service Catalog books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

The Service Catalog

The Service Catalog

File Size : 48,48 MB
Total View : 2373 Views
DOWNLOAD

The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly iden

A Practical Guide to Service Management

A Practical Guide to Service Management

File Size : 92,92 MB
Total View : 6233 Views
DOWNLOAD

Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic gui

ServiceNow: Building Powerful Workflows

ServiceNow: Building Powerful Workflows

File Size : 46,46 MB
Total View : 4687 Views
DOWNLOAD

Master the management of IT Service using full potential of ServiceNow. About This Book Leverage ServiceNow's capabilities to achieve improved service managemen