The Official Introduction to the ITIL Service Lifecycle

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  • The Official Introduction to the ITIL Service Lifecycle Book Detail

  • Author : OGC - Office of Government Commerce
  • Release Date : 2007-05-30
  • Publisher : The Stationery Office
  • Genre : Business & Economics
  • Pages : 256
  • ISBN 13 : 9780113310616
  • File Size : 60,60 MB

The Official Introduction to the ITIL Service Lifecycle by OGC - Office of Government Commerce PDF Summary

Book Description: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.

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