Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated fo
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv
"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book."- Robert B. Reich, Professor of Social and
The must-read summary of Phil Harkins' book: "Powerful Conversations: How High Impact Leaders Communicate". This complete summary of the ideas from Phil Harkins
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining mom
