This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It
This book, first published in 1997, gives an overview of how the Internet is used in academic libraries, with a focus on the dual role librarians serve as instr
Get a unique insight into the image problems librarians face! The Image and Role of the Librarian addresses all aspects of professional identity for librarians,
A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offens
This book addresses the issues faced by both international students and by librarians who work with them and offers suggestions on ways to make the relationship
