The SaaS Sales Method for Customer Success and Account Managers

Released on by Dominique Levin
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  • The SaaS Sales Method for Customer Success and Account Managers Book Detail

  • Author : Dominique Levin
  • Release Date : 2018-03-13
  • Publisher :
  • Genre :
  • Pages : 90
  • ISBN 13 : 9781986506311
  • File Size : 69,69 MB
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The SaaS Sales Method for Customer Success and Account Managers by Dominique Levin PDF Summary

Book Description: Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not. Building on the ideas in The SaaS Sales Method, which discusses how fundamental sales skills must be applied by every customer-facing employee, The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers goes deep on the fundamental skills of CSMs and Account Managers. It also goes beyond, to discussing in detail how CSMs and AMs must interact with other sales teams in order to truly maintain an consistent customer experience and maximize revenues from existing customers.

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