Total Quality Management in Higher Education

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  • Total Quality Management in Higher Education Book Detail

  • Author : Sayeda Begum
  • Release Date : 2020-12-23
  • Publisher : Taylor & Francis
  • Genre : Education
  • Pages : 204
  • ISBN 13 : 1000332462
  • File Size : 44,44 MB

Total Quality Management in Higher Education by Sayeda Begum PDF Summary

Book Description: This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.

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Total Quality Management in Education

Total Quality Management in Education

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This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques

Total Quality in Higher Education

Total Quality in Higher Education

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Total View : 9370 Views
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This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of qua