Value Stream Management for the Lean Office

Released on by Don Tapping
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  • Value Stream Management for the Lean Office Book Detail

  • Author : Don Tapping
  • Release Date : 2018-02-19
  • Publisher : CRC Press
  • Genre : Business & Economics
  • Pages : 163
  • ISBN 13 : 1482278170
  • File Size : 65,65 MB
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Value Stream Management for the Lean Office by Don Tapping PDF Summary

Book Description: Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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