Essentials of Quality with Cases and Experiential Exercises

Released on by Victor E. Sower
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  • Essentials of Quality with Cases and Experiential Exercises Book Detail

  • Author : Victor E. Sower
  • Release Date : 2010-02-22
  • Publisher : John Wiley & Sons
  • Genre : Business & Economics
  • Pages : 418
  • ISBN 13 : 0470509597
  • File Size : 82,82 MB
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Essentials of Quality with Cases and Experiential Exercises by Victor E. Sower PDF Summary

Book Description: Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.

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Continuous improvement is essential but not sufficient to assure an organizations continued success. In order to be a market leader or indeed even to survive in