Winning at Social Customer Care

Released on by Dan Gingiss
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  • Winning at Social Customer Care Book Detail

  • Author : Dan Gingiss
  • Release Date : 2017-03-08
  • Publisher : Createspace Independent Publishing Platform
  • Genre : Internet advertising
  • Pages : 0
  • ISBN 13 : 9781542732383
  • File Size : 63,63 MB
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Winning at Social Customer Care by Dan Gingiss PDF Summary

Book Description: "Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experience. This book teaches you how top brands are "winning" at customer service in social media, and provides the tools to do the same at your company."--

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