The Zero Defects Option

Released on by Crosby Company, The
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  • The Zero Defects Option Book Detail

  • Author : Crosby Company, The
  • Release Date : 2008-02-01
  • Publisher :
  • Genre : Organizational effectiveness
  • Pages : 100
  • ISBN 13 : 9780980219203
  • File Size : 86,86 MB
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The Zero Defects Option by Crosby Company, The PDF Summary

Book Description: "The Zero Defects Option" was written to explain the leader's role in producing error-free products and services. It is the only book that correctly explains the Zero Defects (ZD) concept and contains the Seven Principles of Defect Prevention that make ZD work.

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