Approaches to the Study of Public Library Services and Users

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How Libraries and Librarians Help

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The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical referenc

Public Libraries and Their Communities

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Public Libraries and Their Communities: An Introduction provide an overview of public librarianship today. It covers library organization, policy development, s

User Education and the Public Library

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User Participation: Approaches and Applications in the Planning of Public Library Services

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