Aviation in Crisis

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This title was first published in 2003. The events of 11 September 2001 defy modern economic theory when addressed in aviation terms. Economic theory would sugg

Grounded

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Acclaimed authors of Angle of Attack, Malmquist and Rapoport, confront the many crises affecting the aviation industry. Starting with the mistakes surrounding t

Critical Incident Stress Management in Aviation

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Critical incident stress management (CISM) is now a well-established method in crisis intervention, and one that is clearly needed within aviation. However, the

Stormy Skies

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As the airline industry struggles to extricate itself from its latest crisis, the time has come to examine the fundamentals of airline business strategy in a mo

Strategic Communication in Crisis Management

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Her three-stage model of crisis stages provides a comprehensive understanding of the significant factors that affect the success of communicating in crisis situ