The financial services have developed and diversified manifold during the past few years and seen mushroom growth during the late eighties. These services have
Operations in Financial Services establishes a framework for this research area from an operations management perspective. The first section presents an introdu
The global scope of the changes in the international financial and monetary systems ensured that no nation-state could protect itself from their effects. The qu
A 13-point manifesto for a new financial services marketing model Anthony Thomson knows a thing or two about new and disruptive financial services, having co-fo
