CMMI for Services

Released on by Eileen Forrester
preview-18

  • CMMI for Services Book Detail

  • Author : Eileen Forrester
  • Release Date : 2011-03-04
  • Publisher : Pearson Education
  • Genre : Business & Economics
  • Pages : 1360
  • ISBN 13 : 0132700484
  • File Size : 52,52 MB
DOWNLOAD BOOK

CMMI for Services by Eileen Forrester PDF Summary

Book Description: CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. A member of the newest CMMI model, CMMI-SVC Version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method. The indispensable CMMI® for Services, Second Edition, is both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book’s authors have refined the model’s introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers. The book is divided into three parts. Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas. Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference. Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index. Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.

Disclaimer: www.yourbookbest.com does not own CMMI for Services books pdf, neither created or scanned. We just provide the link that is already available on the internet, public domain and in Google Drive. If any way it violates the law or has any issues, then kindly mail us via contact us page to request the removal of the link.

CMMI for Services

CMMI for Services

File Size : 29,29 MB
Total View : 8645 Views
DOWNLOAD

CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting a

CMMI for Services

CMMI for Services

File Size : 34,34 MB
Total View : 3026 Views
DOWNLOAD

CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting a

CMMI for Development

CMMI for Development

File Size : 44,44 MB
Total View : 8711 Views
DOWNLOAD

CMMI® for Development (CMMI-DEV) describes best practices for the development and maintenance of products and services across their lifecycle. By integrating e

Integrating CMMI and Agile Development

Integrating CMMI and Agile Development

File Size : 69,69 MB
Total View : 9125 Views
DOWNLOAD

Many organizations that have improved process maturity through Capability Maturity Model Integration (CMMI®) now also want greater agility. Conversely, many or

CMMI

CMMI

File Size : 2,2 MB
Total View : 9216 Views
DOWNLOAD

Updated revision of the best selling book on CMMI – now covering version 1.2.