ITIL V3 Planning to Implement Service Management

Released on by Colin Rudd
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  • ITIL V3 Planning to Implement Service Management Book Detail

  • Author : Colin Rudd
  • Release Date : 2010
  • Publisher : The Stationery Office
  • Genre : Computer networks
  • Pages : 336
  • ISBN 13 : 9780113311095
  • File Size : 24,24 MB
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ITIL V3 Planning to Implement Service Management by Colin Rudd PDF Summary

Book Description: This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service management implementation; relationships, roles, organisation & structure and enablers and blockers to successful service management.

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