Emotional Labor and Crisis Response

Released on by Sharon H. Mastracci
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  • Emotional Labor and Crisis Response Book Detail

  • Author : Sharon H. Mastracci
  • Release Date : 2014-12-18
  • Publisher : Routledge
  • Genre : Business & Economics
  • Pages : 192
  • ISBN 13 : 1317472136
  • File Size : 21,21 MB
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Emotional Labor and Crisis Response by Sharon H. Mastracci PDF Summary

Book Description: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

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Emotional Labor and Crisis Response

Emotional Labor and Crisis Response

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The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and age

Emotional Labor and Crisis Response

Emotional Labor and Crisis Response

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Features concepts actually applied in public service delivery, focusing on crisis responders who work in the most emotionally demanding situations.

Emotional Labor and Crisis Response

Emotional Labor and Crisis Response

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The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and age

The Things We Carry

The Things We Carry

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Emotional labor is not adequately talked about or addressed by writing program administrators. The Things We Carry makes this often-invisible labor visible, dem

Emotional Labor

Emotional Labor

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Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but