Human Resource Management for the Hospitality and Tourism Industries

Released on by Dennis Nickson
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  • Human Resource Management for the Hospitality and Tourism Industries Book Detail

  • Author : Dennis Nickson
  • Release Date : 2007-02-19
  • Publisher : Routledge
  • Genre : Business & Economics
  • Pages : 321
  • ISBN 13 : 1136397175
  • File Size : 62,62 MB
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Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson PDF Summary

Book Description: An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs

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