TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for
A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in p
"For starters, today's companies need superior strategic processes and streamlined quality practices. But these are not enough. Competitive Dominance: Beyond St
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case
Strategic Management: Total Quality and Global Competition d is the first text that integrates strategic management with the themes of total quality managment a
