IT's All about the People
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This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It deta
This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It deta
A lot of professors give talks titled 'The Last Lecture'. Professors are asked to consider their demise and to ruminate on what matters most to them: What wisdo
Revised edition of the best-selling memoir that has been read by over a million people worldwide with translations in 29 languages. After too many years of unfu
Winner of the 2021 Brooklyn Public Library Literary Prize A symphony of contemporary New York through the magnificent words of its people—from the best-sellin