Managing Upside Down

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  • Managing Upside Down Book Detail

  • Author : Tom Chappell
  • Release Date : 1999-08-01
  • Publisher :
  • Genre : Business & Economics
  • Pages : 220
  • ISBN 13 : 9780756751203
  • File Size : 82,82 MB

Managing Upside Down by Tom Chappell PDF Summary

Book Description: In 1970, Tom & Kate Chappell started Tom's of Maine on a $5,000 loan. Today their family-run personal care co. does more than $30 mill. in sales annually. Chappell offers his perspective on one of America's most extraordinary success stories. He shares the methods & principles that have allowed Tom's of Maine to thrive & that can be applied to any bus. He has achieved rapid growth & profitability by "managing upside down," or, focusing on social values & environ'l. respect to increase customer satisfaction -- & the bottom line. There are 7 steps to these unconventional tactics. They form the basis for a new model of leadership, where employees & the environ. thrive alongside a companies growth.

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Managing Upside Down

Managing Upside Down

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In 1970, Tom & Kate Chappell started Tom's of Maine on a $5,000 loan. Today their family-run personal care co. does more than $30 mill. in sales annually. Chapp

Managing Upside Down

Managing Upside Down

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Tom Chappell has created one of America's most extraordinary success stories by turning a mom-and-pop natural personal care products company started on a $5,000

Upside Down Management

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There's a lot of hot air in the world of business. Wouldn't it be nice just to hear some common sense? That's exactly what John Timpson has got. After four deca

Upside Down Management

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There's a lot of hot air in the world of business. Wouldn't it be nice just to hear some common sense? That's exactly what John Timpson has got. After four deca

Employees First, Customers Second

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Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in I