Occupational Stress of Employees in BPO ITES Industry

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Occupational Stress: A Study of Employee Stress in Indian ITES Industry

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This book focuses on a research work done for ITES executives on occupational stress. The objectives of the research includes understanding their sources of occ

A STUDY ON THE WORK RELATED STRESSORS OF EMPLOYEES OF BUSINESS PROCESS OUTSOURCING SERVICES IN TAMIL NADU

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Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. BPO is a strategy whic

Managing Employee Attrition and Building effective Retention strategies in ITES-BPO Companies

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Stress and Quality of Working Life

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It is an unfortunate reality that many employees experience elevated levels of stress at work. Feeling stressed has impacts beyond mere emotions. For example, a